1. Complete your online prescription
Easy and user friendly, the online prescription is a quick and worry-free way to order your product. Start by visiting us at www.pantheradental.com and, once your customer account is created, click on “New order”.
Then, simply follow the step-by-step instructions on the screen. Finally, print your final order form. Using our online prescription system will enable you to follow the progress of your order in real-time.
2. Send your case
Gather all the material related to your case (master model, wax denture and final order form) and send everything to our production center at the following address:
9105 rue John-Simons
Canada, G2B 0S6
You can use the courier of your choice. A customs commercial invoice is available on our website or upon request.
Note: Do not include any articulators in the package.
3. Panthera designs the bar
Our team of professionals gets to work and designs your bar according to the specifications you provided in the online prescription form you filled.
Once the work is completed, screen captures of the design can be sent for you to approve upon request.
4. Validate the design online
With our online validation tool, it is possible for you to see pictures (screenshots) of your case when you deem the time is appropriate. You can add points of reference on the images and link comments to indicate any changes you want us to make to the suggested design.
Then, you can request to see a new series of images to validate the implementation of the requested changes or, even simpler, ask that we immediately proceed to the manufacturing.
5. Panthera manufactures the bar
Your bar was designed according to your requirements and it is now ready for the final stage of its production: manufacturing. This is when our high-precision equipment is used to produce the perfect bar.
Once the manufacturing is completed, a series of quality-control tests are performed, followed by a precision polishing which ensures that the bar you receive will be ready to be used.
6. Receive your final product
When everything is ready, Panthera Dental uses the services of FedEx (FedEx Priority OvernightMD) to get the product to you as quickly as possible, wherever you are on the globe.
Your bar will be delivered with its warranty card, your invoice, as well as all the items sent to us at the beginning of the process.